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Usability

The Ultimate Convention

A website is full of the small decisions and even smaller details that together make a website what it is. Sometimes we forget the small things when we begin to chase the best of new standards and techniques available to us. So every now and again I try to focus on the small details that we sometimes forget in order to refresh the memory of the well trained designer as well as help those just starting out.

So what am I on about?

The web is built on numerous conventions, things that the general populous have learnt about the way in which we build websites that they can use from site to site. One of the best known is that clicking on a website’s logo will navigate the user to a websites homepage.

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Usability Tip: Postal Address Forms

You’re shopping online and have chosen the product you want, continue to the checkout and the form requests your house number and postcode, but does not return your address. Then what?

I’ve come across this issue numerous times, over different addresses. In most cases I’ve been able to provide a similar address, accepted by the system and have the products arrive correctly. The issue arises because of poor usability from the inconsiderate implementation of advanced functionality.

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